OnceBefore
OnceBefore support
Find a verified answer first, then send only the details HomiSoft needs to reproduce the issue.
Before contacting us
Include the app version, device model, OS version, the action you tried, the exact message, and reproducible steps. Do not send passwords, private originals, personal notes, real credentials, or information about a child.
Frequently asked questions
Can I download OnceBefore now?
No public App Store or Google Play listing exists yet. The iOS and Android apps are being prepared for release.
Does OnceBefore perform the real task?
No. It does not make payments, submit applications, sign in, or operate another device. It is a rehearsal tool.
Do I need an account?
No OnceBefore account or developer content-upload service is used. App data is managed locally, subject to device backup and the sharing destinations you choose.
What is free?
Received rehearsals can be practised repeatedly, and three active creator projects are included. Core editing, accessibility, privacy review, sharing, and personal backup remain available without Creator Lifetime.
What does Creator Lifetime add?
It is an optional one-time purchase for more active projects, template copies, and bulk organization. No public price is shown before store registration.
Which languages do the screenshots show?
English pages use reviewed English development-build captures. Korean learner examples use reviewed Korean Android captures; creator screens remain English and are labelled as such. Rehearsal content is chosen by its creator.
Is the protected child-practice mode parental consent?
No. The local PIN and protected area are device organization and access controls, not legal consent, separate accounts, or a compliance certification.
What should I do when reality is different?
Pause or stop, then check the actual place, service, official information, or a trusted person. Do not continue by assuming the rehearsal is current.
Can I recover a forgotten backup password?
No. Keep the password separately. HomiSoft has no server copy that can recover it.
How do I request a refund?
Purchases are handled by the relevant platform store. Use that store's transaction and refund process.