NextLoad support

NextLoad support

A completed set is not visible after an interruption

Reopen NextLoad and review the current or recent workout. A completed set is stored on device before the completion checkmark appears. If the workout is still open, choose whether to resume, finish, preserve completed sets as a partial workout, or delete it.

The next target is not what I expected

Open the exercise progression settings and review the selected rule, increment, rep range, and eligible workout result. Linear and Double Progression use different completion conditions. Adjust the target whenever your condition, equipment, or safety requires it.

CSV export does not appear

Start the export again and choose an available destination in the operating-system share or file interface. NextLoad cannot control copies after you save or share them elsewhere.

Health data is unavailable

HealthKit and Health Connect are optional. Check the operating-system permission for NextLoad. Core workout logging remains local and does not require health access.

Purchase help

Apple App Store or Google Play handles Lifetime Pro transactions and displays availability and localized pricing. HomiSoft does not process card information. Use the same store account and the store-provided purchase controls when purchase or restore is available.

Contact HomiSoft

Email help@homisoft.com and include NextLoad, your device model, operating-system version, and a short description of what happened. Do not send passwords, payment card details, or sensitive health data.